Frequently Asked Questions
Everything you need to know about your Ambrane experience
What is the standard delivery timeline for my order?
Most orders are processed within 24 hours and typically reach our customers within 3 to 5 business days, depending on the shipping location.
How can I claim the warranty on my Ambrane product?
You can register your warranty on our official website. To claim it, please contact our customer support team with your proof of purchase and a brief description of the issue.
What is the return policy for electronic accessories?
We offer a 7-day return policy for products that are defective or damaged upon arrival. The item must be in its original packaging with all accessories included.
Are Ambrane power banks flight-safe?
Yes, most Ambrane power banks comply with international aviation standards for carry-on luggage. However, we recommend checking the specific Wh rating of your model against your airline's guidelines.
Which payment methods are accepted on the website?
We accept a wide range of payment options including Credit/Debit Cards, UPI, Net Banking, and popular digital wallets. Cash on Delivery (COD) is also available for most pin codes.
How do I track my shipment?
Once your order is dispatched, you will receive a tracking link via SMS and email. You can also track your order directly through the 'My Orders' section on our website.